Website outage (27 Dec 15)

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If you have a question about the website, including how to use or find a feature, please check these posts or add you own question.

When reporting an issue, please try to include details that will help is track it down. including Device information (PC, mac, Tablet, Phone etc) and what browser you are using including its version number.
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Website outage (27 Dec 15)

Postby The Saint » Sun Dec 27, 2015 10:36 am

Hi all,
I have to apologise for the site going off-line, in the small hours of the Uk morning. It seems that our server had a power outage. I have just taken this opportunity, to update the server's software and empty the trash!! (So to speak!!)
We "should" be back to normal, if not running a little smoother.
Apologies to those that wanted to look at the site while it was off-line. I have a monitoring system, and I am aware when this occurs, and try to keep the site running as much as possible, but sometimes this happens..

Regards
Vince.... :roll:
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Re: Website outage (27 Dec 15)

Postby The Saint » Wed Dec 30, 2015 10:39 pm

Hi All,
Yes we have had another few outages. I have opened a ticket with the server supplier, to see why, but we may have a few issues with the site dropping off line. I am aware and will update you to my findings, and their responce to my ticket.
I apologise for any loss.
Regards
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Re: Website outage (27 Dec 15)

Postby The Saint » Thu Dec 31, 2015 6:26 am

Morning All,
I had a reply from the server supplier this morning...

***Quote***

Hello,

Over the past few days, our servers have been experiencing ongoing DoS attacks on our data centres. There have been severe attacks over the past 2-3 hours in our London data centre where your server is located.

***End quote***

I will continue to monitor the situation, but just wanted you all to be aware, that the site may be unstable for a while. I have every confidence in the supplier resolving this issue. They have never let me down in the past.
Thanks for your support and understanding
Vince..
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Re: Website outage (27 Dec 15)

Postby mettersl » Thu Dec 31, 2015 2:28 pm

Bbc has been down for the same reasons, so I guess we have to live with this for now. I'm sure they are front of the queue for support.
Thanks for monitoring it.
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Re: Website outage (27 Dec 15)

Postby The Saint » Thu Dec 31, 2015 4:13 pm

Thanks Lee for the support.
I just don't want to let you guys down. I have another server lined up if this continues for too long, but for now I am letting them do their best.

Deep Joy!!

IF one wishes to by pass the DNS and access the server directly, then use this link

http://212.71.254.48

This will bypass the DNS issues for now.
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Re: Website outage (27 Dec 15)

Postby clee » Thu Dec 31, 2015 4:37 pm

Get it sorted or you're sacked ....ohh no,wait.....Thanks Vince for all your hard work keeping this forum alive.
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Re: Website outage (27 Dec 15)

Postby The Saint » Thu Dec 31, 2015 5:00 pm

Crap!! you spotted me...

sacked.jpg
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Re: Website outage (27 Dec 15)

Postby The Saint » Fri Jan 01, 2016 9:04 am

Just had an update from the data centre, and all seems to be working now.... so fingers crossed, we will have a forum to play with.
Have a great new year, looking forward to getting out and about in my A610, hope to meet up with you all.
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Re: Website outage (27 Dec 15)

Postby jon_viola » Sat Jan 09, 2016 1:33 am

Hi,

Just to say the site seems to have stopped working with Tapatalk.

Cheers

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Re: Website outage (27 Dec 15)

Postby The Saint » Sat Jan 09, 2016 10:44 am

Thanks for that update Jon... I must admit I have not used that App for sometime....
I will look into this and update you.
Thanks Vince
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Re: Website outage (27 Dec 15)

Postby BIG_MVS » Sat Jan 09, 2016 11:42 am

Works for me on Tapatalk.

Maybe it was down in the early hours as they thought no saddos would be up at 2 am! :MoreSarc
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Re: Website outage (27 Dec 15)

Postby The Saint » Sat Jan 09, 2016 5:24 pm

Ok we have now updated the Tapatalk plugin...
So fingers crossed everyone can now use the plugin.
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Re: Website outage (27 Dec 15)

Postby The Saint » Sat Jan 09, 2016 6:01 pm

Ok have reset SQL Server so let's see now if it messes up. ...

Sent from my SM-N910F using Tapatalk
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Re: Website outage (27 Dec 15)

Postby jon_viola » Sat Jan 09, 2016 8:38 pm

Sorted.

Thanks
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