New A110 - Recalls

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New A110 - Recalls

Postby cloudburst » Sun Jan 06, 2019 10:49 am

Anyone know of a recall which affects UK PE owners?

Apparently a letter went out from Alpine to French owners on 20th Dec about a recsll to fix a fusebox issue that could affect the operation of the engine bay fans.

CB
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Re: New A110 - Recalls

Postby AlpineMcr » Sun Jan 06, 2019 10:54 am

cloudburst wrote:Anyone know of a recall which affects UK PE owners?

Apparently a letter went out from Alpine to French owners on 20th Dec about a recsll to fix a fusebox issue that could affect the operation of the engine bay fans.

CB
A letter will be sent from Alpine centrally regarding two quality update operations, including the one you mentioned.

They're relatively small jobs so you should be able to have it done as part of a waiting appointment.

Also gives you the opportunity to have a look at the differences with the Première, Pure and Legende, while you're in.

Let me know if anyone has any other questions on it.

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Re: New A110 - Recalls

Postby simontaylor » Sun Jan 06, 2019 10:02 pm

Personally, I would expect for such a low volume of cars sold in the UK, that the 6-8 dealers would be looking after their customers and getting in touch directly.
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Re: New A110 - Recalls

Postby AlpineMcr » Sun Jan 06, 2019 10:20 pm

simontaylor wrote:Personally, I would expect for such a low volume of cars sold in the UK, that the 6-8 dealers would be looking after their customers and getting in touch directly.
Thanks for your feedback, Simon. As long as it gets done, I genuinely don't see how it makes any difference but I'll take in on board

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Re: New A110 - Recalls

Postby LMS » Mon Jan 07, 2019 9:38 pm

I must admit this is the kind of thing they should be using the app for rather than just telling us about another award that has been won.

I tried to contact Alpine about this via the app but it is useless - click on the contact alpine icon and it takes you to a link that assumes you are Joe public with no vested interest in the vehicles. If I’m signed in on the app and own a car I expect a hotline/direct email to customer support.

On the basis we have bought cars and one recall involves a fuse box for the cooling fans I’m a tad concerned...
I don’t always have an opportunity to make calls during the working day so email is better for me at times.
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Re: New A110 - Recalls

Postby olliep » Tue Jan 08, 2019 10:20 am

I not had or herd anything

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Re: New A110 - Recalls

Postby bcr5784 » Tue Jan 08, 2019 3:16 pm

Apparently some of the French guys are being told that it can be done at the annual service, which hopefully means it isn't that serious.
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Re: New A110 - Recalls

Postby bcr5784 » Sat Jan 19, 2019 12:15 pm

bcr5784 wrote:Apparently some of the French guys are being told that it can be done at the annual service, which hopefully means it isn't that serious.


Got a letter through the post today about the recall - apparently shouldn't be put off. Only a while you wait job. Affects the fuse for the cooling fans and some software issue associated with the headlights.


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